FREQUENTLY ASKED QUESTIONS F.A.Q.
- How do I place an order?
To place an order, simply navigate go to the order page and fill out the order form. You can also place your order over the phone or by using the Live Chat feature or even by sending your requirements via email.
- Where do I submit an additional material that is necessary for my task?
If extra files are necessary and you want to pass them to a writer – simply attach them to your order while filling out an order form. You can also upload all additional materials directly in your personal account on our website at any time.
- My task requires to use additional sources which I don’t have access to. Can you find them for me?
We have an access to multiple databases and wide variety of online resources. While we can't find absolutely everything, we can dig it out. If we can't find a certain book or article, we will notify you ASAP and find a solution.
- How do I track the current status of my order?
If you want to know the current status of your order, please check your personal account and submit a new comment. Please be patient while waiting for a reply; our writers and editors do their best to answer all your questions really quick.
- I need my paper to be written in a short time. Can you write it really quick?
We're doing our best to meet deadlines, so you can be sure to receive your paper on time. Feel free to contact us if you have any additional questions about urgent orders and order fulfillment process.
- How do I receive my paper?
Once the writer has finished working on you paper he uploads it to your order. We will also send you an email notification when your finished paper is ready for download.
- What if I need to make a last-minute changes to my order?
While we make our best effort to be responsive and helpful 24/7, all changes must be made in accordance with our revision policy. If you would like this policy explained to you in greater detail, please contact one of our support representatives via Live Chat, email or over the phone.
- Who will be working on my paper?
A qualified American, British or Australian writer will research, write and format your paper according you the initial requirements. We NEVER use ESL writers. Your writer will also have a degree and necessary experience in the topic you have requested.
- How qualified are your writers?
Most of our writers have finished prestigious universities and graduated with high GPA's. They know the ins and outs of how to get A's.
- Where do you find the sources?
We have access to many databases of scholarly articles, journals, books and media which we successfully use. Rest assured, we only use content and resources that are accepted in the academic community as being both "scholarly" and "reputable."
- What is your revision policy?
We will be happy to revise your order as long as the revision you request fits the scope of your original order. Please note that you have seven (7) days after your order has been placed to ask for a revision. For more information, please contact us via telephone, email or live chat.
- Is my payment secure?
Absolutely. We work with PayPal — one of the safest and easiest ways to pay online. Your transaction, along with your personal information, is 100% confidential and secure.
- Can you guarantee my confidentiality?
Yes, we are a private company and uphold a strong sense of decorum in dealing with confidentiality. We will not, under any circumstance, give out any of your personal information to anyone. Ever.
- How do I know that my paper is not plagiarized?
We use a robust anti-plagiarism software application that screens all outgoing orders before we send it to you. On top of that, we have no tolerance for plagiarism in our staff and any writer who violates that will be fired.
- What if I'm not satisfied with my paper?
If you are not satisfied with the results or your order, we will be happy to make amendments within seven (7) days of your order. Please see our revision policy for more information on how this process works.
- Why should I choose your service rather than any other?
We do not work with ESL writers, unlike any other writing service on the Internet. Our company is also owned and operated by recent college graduates who better understand students' needs as well as the current state of global education.